ANZSCO Job Descriptons
in

Hotel Service Manager – ANZSCO 431411

Description

Supervises and coordinates the activities of hotel service workers.

Skill Level

2

Alternative Titles
  • Hotel Service Supervisor
Specialisations
  • Front Office Manager (Hotel)
  • Head Housekeeper
  • Head Porter (Hotel)
  • Hotel Concierge
  • Hotel Office Manager
Skills Assessment Authority
VETASSESS
Caveats
No caveats apply to this occupation.

Group: 4314 Hotel Service Managers

Description

supervise and coordinate the activities of hotel service workers.

Tasks
  • determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
  • conferring with managers to coordinate activities with other organisational units
  • maintaining attendance records and rosters
  • explaining and enforcing safety regulations
  • overseeing the work of the unit and suggesting improvements and changes
  • conferring with workers to resolve grievances
  • may perform front office and hotel reception duties
Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Occupations in this Group
  • 431411 Hotel Service Manager

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Written by Mark

As the founder of Getting Down Under, Mark is passionate about demystifying the process associated with a move to Australia. Having launched Getting Down Under in early January 2006 and made the move to Australia from the UK in the same year, Mark continues to share resources and support for those looking for assistance. If you have a question for Mark, please post in our Community Forums. Please note All information provided on Getting Down Under should be considered in conjunction with our disclaimer. Please seek professional advice if you have any doubts!

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