ANZSCO Job Descriptons
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Retail Supervisor – ANZSCO 621511

Description

Supervises and coordinates the activities of retail sales workers.

Skill Level

4

Alternative Titles
  • Checkout Supervisor
  • Sales Department Supervisor
Skills Assessment Authority
Caveats
Not eligible if:
Caveat 2
TSS, ENS – The position has a nominated annual earnings of less than AUD65,000.
Caveat 10
TSS, ENS – The position is not located in regional Australia (within the meaning of subregulation 5.19(7) of the Regulations).

Group: 6215 Retail Supervisors

Description

supervise and coordinate the activities of retail sales workers.

Tasks
  • ensuring that customers receive prompt service and quality goods and services
  • responding to customers’ inquiries and complaints about goods and services
  • planning and preparing work schedules and assigning staff to specific duties
  • interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
  • instructing staff on how to handle difficult and complicated sales procedures
  • examining returned goods and deciding on appropriate action
  • taking inventory of goods for sale and ordering new stock
  • ensuring that goods and services are correctly priced and displayed
  • ensuring safety and security procedures are enforced
Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Occupations in this Group
  • 621511 Retail Supervisor
RELATED:   Legal Executive - ANZSCO 599112

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Written by Mark

As the founder of Getting Down Under, Mark is passionate about demystifying the process associated with a move to Australia. Having launched Getting Down Under in early January 2006 and made the move to Australia from the UK in the same year, Mark continues to share resources and support for those looking for assistance. If you have a question for Mark, please post in our Community Forums. Please note All information provided on Getting Down Under should be considered in conjunction with our disclaimer. Please seek professional advice if you have any doubts! Tip Jar: Buy Mark a Coffee or a beer

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